The businessman Maurício Vargas, founder of the website Reclame Aqui, died at 58 years of age due to complications from covid-19. He, who had been hospitalized for more than a week in a private hospital in São Paulo, leaves his parents, brother and two children.
Born in Campo Grande (MS), Vargas was the president of the company he founded 20 years ago. Reclame Aqui is a website designed for consumer complaints about products and services.
Vargas created the company in 2001 as a reaction to the stress experienced after missing a flight to an important appointment. After the problem with the airline, which resulted in a loss of business, the businessman sought the company’s customer service to express his indignation and received no feedback.
From then on, he noticed the need to create a website where the consumer could expose the problems and the inefficiency of the service channels of the companies. Thus, Reclame Aqui was born, which is currently considered one of the main sources of information on consumption in the Parents.
Fernando Belem, founder of Reparô, a technical assistance startup for home appliances invested by Reclame Aqui, paid tribute to Vargas in a post on social networks. He also showed solidarity to the businessman’s family and friends.
“Today we have not managed to fix the course of things, nor have we managed to do everything, but we are sure that God will welcome him with arms wide open for everything he has done for Brazil. We will honor his legacy”, wrote Belem.
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