Vargas held the position of president of the company he founded 20 years ago. O Reclame Aqui is a website about consumer complaints about products and services. He founded the company in 2001 after missing a flight for a job interview, which motivated him to create a complaint channel.
Its website has become a reference for the reputation of brands in Brazil, where customers evaluate services provided, product quality, service, among others.
Those who knew him closely always used to say that he was enthusiastic about the reputation and business award created by Reclame Aqui.
Friends and co-workers describe him as inspiring and creative, always with joy.
On the walls of the Reclame Aqui office, the businessman printed his slogans. One of the main ones, he said, is that “it doesn’t make sense to accumulate wealth, the important thing is to have a business that changes people’s lives”.
This Friday, Brazil recorded 2,807 deaths from Covid and 69,662 cases of the disease. Since the beginning of the pandemic, there have been more than 325,000 victims.
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